FAQ
Booking & confirmation
How do I book a tour?
Fill the availability form on any tour page, or message us on WhatsApp. We reply within 24 hours with a fixed quote and a day-by-day program. One message from you confirms everything.
How fast will I get a reply?
Within 24 hours — usually the same day during Morocco business hours (GMT+1). For urgent trips, WhatsApp is fastest: +212 673 356701.
Can I change my itinerary after confirming?
Yes. Swap a city, add a night, or change a riad — we adjust the program with you on WhatsApp before and during the trip.
What is the cancellation policy?
Free cancellation up to 7 days before departure. Inside 7 days, we always try to move your dates first.
Before you go
Do I need a visa for Morocco?
Most US, EU, UK, and AU travelers get 90 days visa-free. Your passport must be valid 6+ months from entry date. We confirm the latest rules for your nationality on request.
When is the best time to visit?
March–May and September–November have the best weather. Sahara nights are cold December–February (we provide warm bedding), and summers are hot — the Atlas mountains stay cooler.
Where do you pick us up?
At Marrakech (RAK), Casablanca (CMN), Fes (FEZ), Agadir (AGA), or Tangier (TNG) airports — or directly at your riad/hotel. Your driver waits with a name sign.
What should I pack?
Layers for desert nights (Oct–Mar), sun protection, comfortable walking shoes, and swimwear for pools and coast. We send a full packing list with every confirmation.
On the road
What languages do guides speak?
English and French on every tour; Spanish, German, and Italian guides available on request.
Are your tours private or shared?
Your choice: fully private 4x4 with your own driver, or small groups capped at 14 travelers. Never a 50-seat bus.
Is Morocco safe for tourists?
Yes — Morocco is one of Africa's most visited and tourist-ready countries. You travel with a local driver the whole way and have our WhatsApp support 7 days a week.
Are your tours good for kids or older travelers?
Yes. We adapt the pace, add rest days, provide car seats on request, and choose riads with easy access. Tell us ages and needs in the booking form.
Practical
What is included in the tours?
Private transport with AC, English/French driver, airport pickup, hand-picked riads, desert camp, and local guides in the medinas. Lunches and personal extras are usually on your own — each tour page lists exactly what is included.
Can you handle honeymoons or special occasions?
Happily — flowers, romantic desert dinners, late checkout, birthday setups. Mention it in your request and we arrange everything.